~Red Coral Sale: Take 10% off on all Red Corals listed until March 31st.~ Safety First and the Covid-19 Situation

info@planetarygems.com

Email Us

Contact Us

Toll Free USA & Canada   1-800-595-0568

Ordering Policies

 

Our Approach to the Covid-19 Pandemic.

Safety First: The Planetary Gems International Co. is working with the "safety first" approach in mind. In response to the virus, weve implemented updated best practices in our workplace to help ensure the health and safety of ourselves and customers. We adhere to recommended hygiene and social distancing practices, and weve increased janitorial services to preserve a clean, healthy work environment. Our outside sources, goldsmiths and casting facility also adhere to the CDC guidelines.

Once a package leaves our facility, its entrusted to one of our shipping partners. A large percentage of these orders are delivered via FedEx or the US Postal Service, both of which are taking steps to ensure the health of their employees and safe parcel delivery, by following the CDC guidelines. The Planetary Gems International Co. and its fulfillment partners are pulling together to deliver the highest, healthiest level of service to our customers.


Fair Pricing Commitment:
The Planetary Gems International Co. is committed to fair pricing. If you suspect a product is priced dramatically higher than it should be, please let us know, so we can investigate and fix the problem. Supply chain fluctuations and big swings in consumer demand are placing unprecedented pressure on the e-commerce system as a whole, and were grateful to you our loyal customers for helping to ensure pricing remains fair, especially during trying times like these.


Looking Ahead: The COVID-19 situation remains fluid, and The Planetary Gems International Co. is committed to helping customers manage through this difficult time. Email, call us for any questions you might have. We will continue to monitor and respond to federal, state and local health authorities to protect ourselves and serve our customers safely, and with minimal disruption.

Sincerely,
Rodolfo Ciscato, The Planetary Gems International Co. officer

 

 

 

 

 

 


 

       We accept major credit cards and PayPal
     
C.C.gif (6698 bytes)

     We Ship Worldwide                                  Polygon Member
          

        Founding Members of the
"Planetary Gemologist Association"

   The Planetary Gems Co. 1995-2020. 
All rights reserved. Gemstones, jewelry photos & jewelry designs are sole, intellectual property of the Planetary Gems Co.
The use of such photos & designs by others in any web activity or real implementation is illegal,
 and these parties will be liable of use of copyrighted material and persecuted by the extent of laws.
All prices subject to change without notice, due to constant fluctuation of bank-notes, supply-demand of colored stones and gold prices.
We have the right to refuse service to anyone.

Hit Counter